![]() ![]() The expertise in our DA’s Consumer Protection Team was brought to bear to protect consumers from false promises in purchasing timeshare s. ![]() Truthful disclosures are especially important in a high-pressure sales environment such as timeshare sales. “The law protects consumers by prohibiting timeshare salespeople from overpromising with misrepresentations. “ The bottom line is consumers need to know what they are getting up front without false promises,” said San Diego County District Attorney Summer Stephan. The complaint, filed today in conjunction with a proposed Stipulated Final Judgment settling the case, alleges Welk Resorts made untrue or misleading statements and omissions to consumers who purchased a timeshare in its Platinum Program in violation of the Vacation Ownership and Time-Share Act of 2004, codified at California Business and Professions Code section 11210 et seq. (VOTA). In actuality, none of those things were the case.Īs a result of the investigation, Welk Resorts, Inc., which markets and sells timeshares, will pay up to $5.5 million to settle a consumer protection lawsuit that it misled purchasers of its Platinum Program as a result of its timeshare sales practices. Resort vacationers, who wanted to guarantee future vacations at Welk Resorts, were made to believe they were buying real estate, that the value of their investment would increase and that they could easily refinance their purchase, or that they would have easy access to premier vacation spots during high-profile dates such as Christmas or New Year’s. After receiving hundreds of complaints about consumers feeling duped when purchasing timeshares at Welk Resorts, investigators found the California-based company was violating numerous legal requirements set in place to protect consumers from receiving less than they bargained for. ![]()
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January 2023
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